Terms and Conditions

Returns

You can return an item within 14 days of your purchase. This means that if 14 days or more have passed since the date of your purchase, we would unfortunately not be able to offer exchanges or returns.

 

To be eligible for a return, your item must be in the same condition in which it was bought. It must also be in its original packaging.

 

Some items, however, cannot be returned. This includes perishables such as food items, flowers, newspapers, and magazines. This also includes personal hygiene or sanitary products, dangerous materials, or flammable or gaseous substances.

 

The following items also cannot be returned:

  • Greeting cards
  • Downloadable software
  • Health and personal products

 

To complete your refund, you would also need to present a receipt or proof of purchase.

 

Please do not send your purchase directly to the manufacturer.

 

Only a refund can be issued for some items (when applicable). These include:

  • Books with visible wear
  • Compact Discs (CDs), DVDs, VHS tapes, software, video games, audio tapes or vinyl records whose packaging has been opened.
  • Any item not in its original condition, damaged, or missing one or more parts for reasons other than our omission.
  • Any item returned more than 30 days after giving birth.

 

Refunds (When Applicable)

Once we have examined the returned item, we will email you to let you know that have received it, and would let you know shortly whether it was accepted or rejected. If your return was accepted, your refund will be issued to your credit card or via the original payment method, within a few short days.

 

Late or Partial Refunds (When Applicable)

If you haven’t seen your refund yet, please check your bank account statement. Afterwards, please consult your credit card issuer. It might take some time before the refund appears on your credit card statement. Following that, contact your bank. There is often a period of processing time before a refund appears on your credit card statement.

 

If you’ve gone through the above steps and still haven’t gotten your refund, please contact us at info@fujicom.com .

 

Discounted Items (when Applicable)

Only regular-priced items can be exchanged. Discounted Items cannot unfortunately be returned.

 

Exchanges (when applicable)

We only exchange damaged or otherwise defective items. If you want to exchange your item, email us at info@fujicom.com before sending your item to 39 David Navon st., Moshav Magshimim, Israel, 5691000.

Deliveries

To return your item, please have it delivered to 39 David Navon st., Moshav Magshimim, Israel, 5691000. You would have to bear the delivery costs, which would not be reimbursed. If you are issued a refund, it would be deducted the cost of the delivery.

 

Depending on your location, delivery times for exchanged items might vary.

 

Privacy Policy

Part 1 – What Do We Do With Your Information?

When you buy something from our store, as part of the purchase process, we collect the personal information you submit to us, including your name, address, and email address.

When you visit our website or online store, we automatically receive your computer’s Internet Protocol (IP) address. This information helps us learn about your computer’s internet browser and operating system.

Email marketing (when applicable): with your consent, we might send you occasional emails with offers, information on new items, and other updates.

Part 2 – Your Consent

How do we receive your consent?

When you provide us with your personal information in order to make a purchase, validate your credit card, place an order, set up a delivery, or request a refund, it is implied that you give your consent to us to collect and use your information for these reasons only.

If we ask your personal information for a secondary reason, such as sending you marketing materials, we will ask for your explicit consent, or will make sure you have the chance to opt out.

How can I withdraw my consent?

If you’ve changed your mind, you can withdraw your consent for us to contact you for marketing purposes, schedule deliveries, or otherwise use or disclose your information, at any time by contacting us at info@fujicom.com or at

Fujicom Israel

9 David Navon st.,

Moshav Magshimim

Israel, 5691000

Part 3 – Disclosure

We might disclose your personal information if we are legally required to do so, or in the case of a violation of our terms and conditions on your part.

Payment

If you choose to complete your purchase using a direct payment rate, Shopify will retain your credit card information in its records. Shopify is secured using PCI-DSS, the industry encryption standard. The details of your transaction are only retained until your purchase is complete. Afterwards, these details are deleted.

All direct payment rates meet the standards set by PCI-DSS as managed by PCI Security Standards Council, which is a joint venture by brands such as Visa, Mastercard, American Express, and Discover.

PCI-DSS requirements guarantee the secure processing of your credit card information by our store and our service partners. For additional information, see Shopify’s terms and conditions and privacy policy at the following links:

Shopify Terms and Conditions: https://www.shopify.com/legal/terms

Shopify Privacy Policy: https://www.shopify.com/legal/privacy

Part 4 – Disclosing Information to Third Parties

In general terms, your personal information is only disclosed to our third-party partners to the extent required to provide you with a necessary or requested service. However, some third-party partners, such as payment networks and other financial processing services, maintain their own privacy policies regarding the information we disclose to them. We recommend reading these partners’ privacy policies to understand how your information will be processed. Still, know that your credit card information is never disclosed to any third party.

Specifically, please note that certain third-party partners might be located in a jurisdiction different from either ours or yours. Therefore, if you choose to make a purchase that involves a third party, your information might be subject to the laws and regulations applicable in the jurisdiction in which the third-party partners or its facilities are located. For example, if you are in Canada, and your purchase is processed by a payment processing service located in the United States, your personal information as provided at the time of purchase might be subject to disclosure under US law, such as the PATRIOT act.

After having left our store or after having been routed to a third-party website or application, you would no longer be subject to our website’s terms and conditions or privacy policy.

Links

When you click links in our online store, they might refer you to an external website or service. We are not responsible for the privacy policies of external websites, and encourage you to read their policies whenever applicable.

Part 5 – Security

We take reasonable precautions and follow industry-standard security protocols to protect your personal information from theft, misuse, illicit disclosure, or corruption. If you provide us with your credit card information, it is stored through SSL technology and protected using AES-256 encryption. While no online transfer or storage of information is 100% secure, we follow all PCI-DSS requirements and industry security standards.

Terms of Use

General

This website is operated by Fujicom Israel. The terms “we”, “us”, and “our” refer to Fujicom Israel. This site includes all the information, tools and services available to users. By visiting or using this site, you agree to all terms, conditions, policies, and notices as they appear here.

By visiting our site or by making a purchase, you voluntarily participate in our services and agree to the following terms and conditions (“terms of use”, “conditions”), including addendum and referral policies either here or in external links. These terms and conditions apply to all users, including but not limited to suppliers, customers, merchants and/or content contributors.

Please read these terms of use carefully before or during your use of our site. By visiting and/or using any part of this website, you thereby agree to these terms of use. If you do not agree to any of these terms and conditions, do not visit or use this site or any of its services. If these terms and conditions constitute an offer, its acceptance is explicitly subject to them.

All new services or features added to the current store will also be subject to these terms of use. You can review these terms at any time by visiting this page. We reserve the right to update, modify, or replace any of these terms and conditions by publishing updates and/or making changes to our website. It is your responsibility to review this page on occasion to review any applicable changes. Your continuing use of the site, or visiting it after any updates or changes have been published, constitutes an acceptance of these updates or changes.

Our store is hosted on servers that belong to Shopify Inc. They provide us with the online trade platform that enables us to offer you our products and services.

Part 1 – e-Commerce Terms and Conditions

By accepting these terms and conditions, you assert that you are legally an adult as defined in your country or state. Your underage dependents may also use this website. You are prohibited from using our products for any illegal or illicit purpose, and you may not, while using our services, violate a law or regulation in your jurisdiction (including but not limited to copyright laws). You may not create or forward computer viruses, worms, or any such malware. Violating any of these terms would result in an immediate termination of your services.

Part 2 – General Terms

We reserve the right to refuse service for any reason.

You accept that your content (credit card information excluded) may be forwarded unencrypted and be (a) broadcasted over different networks, and (2) modified as required to conform to the technical specifications of such networks or devices. Your credit card information is always encrypted when processed online.

You agree to never copy, duplicate, sell, vend, trade or bargain any part of the service, access to it, or any other website access information through which the service is provided, without our explicit permission. The titles of these terms of use are for convenience purposes only and will not limit or otherwise affect these terms.

Part 3 – Information Accuracy, Integrity, and Availability

We will not be held liable if the information is inaccurate, incomplete, or outdated. The information on site is provided for informational purposes only and cannot be used as the only basis for deliberation and without consulting other, more direct, more complete, or more recent, sources of information. Any reliance on the information on this website is at your own risk.

This website might save certain historic information. Historic information is naturally irregular and is provided for your reference only. We reserve the right to make changes to the site at any time at our sole discretion, but are not obligated to do so. You agree that it is your responsibility to review changes to our website from time to time.

Part 4 – Changes to Services or Pricing

Our prices are subject to change without prior notice.

We reserve the exclusive right to change or stop the service (or any part of it) at any time, without prior notice.

We will not be held responsible to you or any third party for any modification, in content or price, suspension, or termination of the service in part or in full.

Part 5 – Products and Services (When Applicable) 

Some products or services might be available exclusively via the website. These products or services might be available in limited quantities only and are subject to our return policy. We have taken every measure to display accurate and updated information.

Return and Exchange Policy

You may cancel a purchase in accordance to the Consumer Protection Act, 1981 (hereinafter “the law”).

The buyer is required to examine his or her purchase upon receipt. A purchase made online can be canceled by written notice to the company, which would include his or her full name and identification number (hereinafter: “notice of cancellation”), including via fax and/ or email, from the day of the purchase until 14 days from its receipt, or a written confirmation of the purchase that includes its terms. This includes the description and price of the item, warranty, cancelation policy, etc., based on the more recent of these, and subject to the current statutes. When canceling a purchase following a damaged or incorrect item, the company will refund, within 14 days from receiving the notice of cancellation, the payment already received, cancel any impending billings, deliver a copy of the refund notice, and would not charge the customer any additional sums. The return of the item to the company will made by the company based on the current statutes.

When canceling a purchase not due to a damaged or incorrect item, the company will refund, within 14 days of receiving the notice cancellation, the payment already received, cancel any impending billings, deliver a copy of the refund notice, and would not charge the customer any additional sums, excluding handling fees of 5% of the purchase value, or NIS 100, the lower of the two. This, without limiting the company’s rights according to the current statutes.

The buyer must return the product within 14 days of the date of cancelation, with the original receipt.

Warranty

Fujicom Israel supplies high-quality advanced products for home use, which come with one-, two-, and three-year warranty policies. Warranties for home products can be extended up to three years when used in the customer’s home. Our products have been approved by the Standards Institution of Israel (SII) and have passed all safety inspections as required by law.

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